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Subscription Terms & Condition

Personal Information

Brownbag Morning Subscription Service is one of the best part of Tangyleaf Online Services (Brownbag) which is developed to help the customers to get basic need products like milk, bread, butter, yogurt, paneer, cheese, eggs, biscuits, spices, vegetables etc. daily, periodically (weekly, monthly) by paying in advance. As the Sun comes up everyday, so will our subscription service will be there to serve you. By accessing the services provided by the Application/Website you agree to the following Terms of Service.

Eligibility

Morning Subscription Service of the Brownbag Website/Application would be available to only selected societies of Dwarka, Delhi. Persons who are "incompetent to Indian Contract Act, 1872" are not eligible to use the this App. If you are a minor (13-18 years old) - i) You may use the App only under the supervision of a parent/guardian who agrees to be bound by these Terms & Conditions. ii) You are strictly prohibited to buy anything which is for adult use and the sale of which to minors is banned.

License & Website/Application Access

Tangyleaf Online Service (Brownbag) grants you a limited sub-license to access and make personal use of this Website/Application but do not allow you be reproduce, duplicate, copy, sell or exploit it for any commercial purpose without legal approval from us. You are strictly prohibited to download/copy any trademark, logo, or other proprietary information (images, text, page layout, user interface or form layout) of the Website/Application without legal approval from us.

Registration & Account Obligations

All subscribers have to register and login for subscribing/placing orders on the Website/Application. As part of the registration process on Brownbag Website/Application, we may require the following personal information from you: first and last name , email address, mobile number, address, gender and browsing information on Website/App. You have to keep your account & registration details current and correct for communications related to your subscription/purchases from the Website/Application. By agreeing our terms and conditions, you agrees to receive promotional sms, emails, whatsapp upon registration. The customer can stop that by contacting to the customer service.

Products Pricing

All the products listed on Brownbag Website/Application will be sold at MRP unless otherwise specified. The prices mentioned at the time of subscribing/ordering will be the prices charged on/before the date of the delivery. Although prices of most of the products do not fluctuates daily but prices of some of the products like vegetables, fruits may change on a daily basis. In case the prices are increased/descreased on the date of delivery, additional amount will be charged or refunded in your Brownbag wallet.

Mobikwik Supercash Tems & Conditions

  • i.Flat Rs.200 SuperCash on a minimum transaction of Rs. 1000
  • ii.No code required
  • iii.Offer valid twice per month during the offer period
  • iv.Offer valid from 2nd December'18 till 31st January'19
  • v. SuperCash will be directly credited to your MobiKwik wallet within 24 hours.
  • vi.MobiKwik and Brownbag reserve the right to discontinue the offer without any prior notice
  • vii.Your SuperCash balance can be used on a minimum transaction of Rs.100

Subscription Coupon T&C For MILK10

  • i.Offer valid for new users on first time payment only and valid till 31st January 19.
  • ii.This coupon is applicable on a subscription of maximum of 3 litres of milk per day. (If total volume of all varieties of milk in the shopping cart exceeds more than 3 lit, the discount will be applicable only on 3 lit).
  • iii.This coupon is for 10% cashback and Maximum Cashback is Rs. 200. It is valid once per household/home/ residential address.
  • iv.2 offers can not be combined together.
  • v.In case the mode of payment is cash pickup, cashback will be credited only after receiving the cash.
  • vi. Offer does not apply on Binsar Farms Milk, any type of Patanjali Milk, 2 litres Pack of Amul Milk or any brand of tetra pack milk.
  • vii.Any cashback received will be credited in your Brownbag wallet.
  • viii.This cashback can be used to pay for morning subscription or daytime grocery orders.
  • ix.The cashback is based on payment received for subscription in December. (If Rs.1000 payment is received and only 500 is being used in December then cashback will be credited for Rs.500 only)
  • X.If a subscription is cancelled before the cashback is completely used then remaining cashback will be revoked. e.g. if a subscription order of Rs.1000 is placed and cashback of Rs.100 is rewarded. Then if subscription is cancelled after using Rs.500 worth of subscription then Rs.50 cashback will be revoked.
  • Xi.Cashback can be revoked when subscription amount is not completely spent on originally subscribed item. e.g. If Amul Tazaa Toned Milk is subscribed and Rs.1000 is paid then cashback of Rs.100 will be availed. But if Rs.100 is used on buying other items like bread butter or other variety of milk then Rs.10 cashback will be revoked. However, you can recharge your account and complete the original subscription to avoid forfeiting or reduction in the cashback.

Cancellation/Pause

Any customer can cancel/pause their subscription anytime before the cut-off time by themselves or by calling our customer service. In that case, we will refund the left/full amount into your Brownbag wallet which can be used for re-subscribing or for placing day delivery orders. If we found any fraudulent transaction - we will immediately cancel any subscription/orders done by those transaction. We can create data of such fraudulent transactions/customers and we can deny their access in placing any orders or purchasing any subscription service.

Return/Refunds

Our Return and Refund policy says that customers have right to return any product at the time of delivery or post delivery (without 12 hours) with the valid reason that may be quality or freshness issue. In that case, refund will be initiated in the Brownbag Wallet of customers within 24 - 48 hours.

You Agree and Confirm:

1. In case, the delivery address is wrongly filled by customers, we may charge extra amount for redelivery.

2. In case, plastic bags are not hung, we may charge Rs. 2 per day. (Please note bag is free only on first delivery. 2nd order on-wards there is a charge of Rs.2, per instance the bag has to be supplied by us. In case, a user wants to define a spot where the morning delivery needs to be kept, they can inform us).

3. In case of 10% Discounts of milk -

i) Maximum Cashback is Rs. 200 (This is a cashback offer not an instant discount).

ii) Two offers cannot be combined.

iii) Offer applies only on milk.

iv) Offer valid for new users on first time payment only and once till 31st January 19.

v) This offer can be availed on maximum 3 litres of milk per day.

vi) Discount will be applicable for the lowest price product of milk subscription.

vii) Offer doesn't apply on Binsar Farms Milk, Patanjali Milk and 2 litres Pack of Amul Milk.